Interaction design has strong tools for screens, flows and journeys. Interaction sequence maps can expose the hidden choreography of users, interfaces, sensors, services, AI and human recovery.
The V&A East Storehouse opened its collection to public requests, but the strike by the workers delivering that access reveals where friction, power, and bodily cost moved behind the interface.
Optional Google Analytics and Microsoft Clarity measure content performance and usability. They load only if you allow them. Form values, email addresses, and chat messages are never included in analytics events.